Chemyx Syringe Pumps Technical Help and Support



Common support issues:



Answers to common support issues:

Pump not powering on?
Check power cord connection, fuse and wall connector (in that order). Usually a loose power cord is the cause of no power.

Pump powering on with blue LED but not LCD screen:
Power off pump for 15 seconds to reboot OS. If you are still having issues please contact Chemyx.

Pump operating with flashing screen and loud noise:
You are running the pump with 120V power but have the back voltage selector on 240V

Pump shows its operating but physically not moving:
You are running the pump with 120V power but have the back voltage selector on 240V

Pump stalling in the middle of run:
1) You are running the pump with 120V power but have the back voltage selector on 240V or 2) Dirty encoder wheel - contact Chemyx for service.

Pump making grinding noises:
Lubricate the syringe pump's screw rod and guide rods with motor oil

LCD has dead pixels:
Refer to pump manual for the dead pixel policy.

Solvent has soaked into keypad for extended period:
Send back to Chemyx for Service

 

 

Chemyx Recommended Systems for Major Applications


Microfluidics

The Fusion line syringe pumps can handle most microfluidics work or lab-on-chip and MEMS applications. Any Fusion pump system would work in terms of flow performance but there are a few holder features users have to decide between when picking out a unit.

For researchers studying kinetics and require concentration accuracy, the Nexus 3000 system works due to its ability to stabilize nanoflows ensuring highly accurate time resolved delivery.

Animal Infusion

The Fusion1 line of animal infusion pumps has much higher accuracy than any medical pump on the market while retaining key medical features. There a variety of models based on features from simple .

For applications requiring stereotaxic injections, see the NanoJet syringe pump.


Mass Spec

The Fusion 100 was originally designed as a Mass Spec calibration pump.

For FTMS systems the Nexus 3000 can provide super stable spray.


Electrospinning

Recommendations for eletrospinning applications

Fusion 100 or 200 system is commonly used for this application. The Fusion 200 has a withdraw holder - while not used for withdraw it is highly useful to prevent siphoning effects during the run.


High Pressure

Systems for high pressure and high fluid viscosity dosing.

The Nexus 6000 syringe pump provides 500 lbs for precision pressure dosing.



Chemical Reactions

Fusion 100 or Fusion 200 are adequate for dosing medium to small sized reactors. The system can be loaded with 60ml syringes for larger doses.

The Nexus systems can also perform reactor dosing but the specs are a bit of a over kill for this application unless pressure is a issue.


Microdialysis

Systems for delivering perfusate to monitor pharmacological effects:
Any Fusion system can be used but the F400 system has a geared motor allowing it to perfuse fluids with larger syringes for longer running experiments.


Stereotaxic Injections

See the NanoJet Stereotaxic Syringe Pump. The system can also work under MRI fields up to the 500 Gauss line.